When a death occurs

If death occurs at home: Telephone the doctor, who will visit to confirm that the patient has died. Then contact us. We will call to remove the deceased at your request and convenience whenever possible.

You can call at our office, to discuss the funeral arrangements and we will advise you of registration procedures. Alternatively a home visit is available during normal working hours.

If death occurs in hospital or Nursing home: Contact us, and we will advise you accordingly.

Our offices hours are normally 9.00 a.m. to 4.30 p.m. Monday to Friday.

A Duty Manager is available at all other times to provide a 24-hour service.

Bereavement Services

At Chas A Nethercott & Son Ltd we understand that after the funeral is the beginning of your future journey.We want to continue to support you and to that end we have partnered with SAIF Care.

SAIF Care is a service offered by funeral homes that are members of The National Society of Allied and Independent Funeral Directors (SAIF).

SAIF Care provides a range of services to bereaved people over the age of 18, including:

  • A freephone telephone helpline
  • Email support and information
  • Up to six free sessions of supportive counselling by telephone, skype or face to face in this area.

SAIF Care Associate Counsellors are highly skilled and qualified. They will be able to help you to understand your experience of grief, develop self-care, coping strategies and support you to deal with the challenges you may be facing.

SAIF Care is confidential and free of charge to people who have used the services of Chas A Nethercott & Son Ltd .

For more information please call us on: 01707 652288 or SAIF Care on: 0800 917 7224

Professional help contact details:

The Family Careline

Chas A Nethercott & Son Ltd are members of the National Society of Allied and Independent Funeral Directors. This organisation has set up an advice service available by telephone, 24 hours a day, 7 days a week. It is completely free and concerns itself with matters directly related to bereavement and funeral arrangements. A leaflet which gives full details is available on request.

Potters Bar Bereavement Visiting Service. Bereavement Helpline 01923 228595. This is a free service available to anyone who feels they need someone to listen to them in their time of loss.

Cruse Bereavement Care. 0844 477 400 A national society for the bereaved

In Hertfordshire: Adult helpline: 01707 278 389 Children and Young People's helpline: 01707 264 293

Pastoral Care

Anyone wishing to talk to a vicar, minister, priest or any other religious group, may call any of our offices for details of appropriate contacts.