When a death occurs

If death occurs at home: Telephone the doctor, who will visit to confirm that the patient has died. Then contact us. We will call to remove the deceased at your request and convenience whenever possible.

You can call at our office, to discuss the funeral arrangements and we will advise you of registration procedures. Alternatively a home visit is available during normal working hours.

If death occurs in hospital or Nursing home: Contact us, and we will advise you accordingly.

Our offices hours are normally 9.00 a.m. to 4.30 p.m. Monday to Friday.

A Duty Manager is available at all other times to provide a 24-hour service.

Bereavement Services

Now What?

Losing someone you care about can be one of life's most difficult experiences. There are no easy answers when trying to help a bereaved family come to terms with their loss. Every situation is unique and people react in very different ways.

At Chas A Nethercott & Son Ltd, we offer support to our clients through the 'Now What?' booklet. Written by Dr Bill Webster, a renowned grief counsellor, this booklet highlights many different aspects involved in coping with bereavement. We hope it will help you realise that the difficult times you may experience and the emotions you face are natural, and that your grief is normal.

Professional help contact details:

The Family Careline

Chas A Nethercott & Son Ltd are members of the National Society of Allied and Independent Funeral Directors. This organisation has set up an advice service available by telephone, 24 hours a day, 7 days a week. It is completely free and concerns itself with matters directly related to bereavement and funeral arrangements. A leaflet which gives full details is available on request.

Potters Bar Bereavement Visiting Service. Bereavement Helpline 01923 228595. This is a free service available to anyone who feels they need someone to listen to them in their time of loss.

Cruse Bereavement Care. 0844 477 400 A national society for the bereaved

In Hertfordshire: Adult helpline: 01707 278 389 Children and Young People's helpline: 01707 264 293

Pastoral Care

Anyone wishing to talk to a vicar, minister, priest or any other religious group, may call any of our offices for details of appropriate contacts.